The goal of this research is to solve a problem from practice. The problem can be practically or theoretically oriented. Action Research consists of three steps: analysis, action, and evaluation [1]. For clarification purposes, I separate the step of evaluation into evaluation and process modification. Figure 1 demonstrates the approach of action research, which consists of a cycle.



Figure 1: Action Research Cycle, Source: Based on [1]


The goal of action research is to facilitate change and improvement in an organization, community, or other social context by actively participating in the design of solutions. Action research views concerns and challenges as shared issues and seeks participatory approaches to address them.

Thus, the goal of action research is to bring about positive change through the active participation of stakeholders in researching and solving difficulties. This involves creating knowledge and understanding of the contexts under study and developing and implementing practical solutions.

Action research is particularly useful in solving social problems that are influenced by complex internal and external factors. By involving all stakeholders in research and solution finding, a broader and deeper perspective can be gained, which can lead to a better solution.


Core Literature

  • [1] Wilde, T. und Hess, T. (2007). "Forschungsmethoden der Wirtschaftsinformatik." Wirtschaftsinformatik 49(4): 280-287.